SAFE TRAVEL PROGRAM
Due to the spreading of the Covid-19 pandemic the world is bravely facing together a new challenge.
In this difficult moment we perfectly understand your concern about traveling.
For helping you, we prepared our “SAFE TRAVEL Program” for allowing you to save your reservation and permit you to arrange the travel you dream without stress.
What SAFE TRAVEL is?
Europeando’s SAFE TRAVEL Program is a flexible booking service thought for this health emergency period.
In case that, due of covid-19 emergency, you will not be allowed to enjoy your travel with us, you’ll receive a voucher to be used for the services you required towards a later trip, the same you booked or a different one, according to your needs**.
How does SAFE TRAVEL works?
• IF YOU HAVE A RESERVATION WITH US and you’re unable to travel, is not necessary to cancel it! We will postpone your travel plans giving you a voucher with all the options available for the trip required, as the other 2020 scheduled departures available or, if you prefer, the departures in 2021 for the tour or services required.
• IF YOU WOULD LIKE TO BOOK A TOUR WITH US enjoying all our exclusive proposals, you can arrange it and ask us about a quotation as always. In case you will not be allowed to enjoy the travel, we will postpone your reservation for any other moment*!
Which services can I manage with SAFE TRAVEL?
SAFE TRAVEL Program allows you to save all your bookings!
Hotel, transfer, guided tours, excursions, regular or tailor made tours: you can save your money, postpone your reservation and re-arrange your trip easily!
When can I use the SAFE TRAVEL vouchers?
From now on, until the covid-19 pandemic emergency will be over, all our services and tours will be included into the SAFE TRAVEL program. You can follow with your reservations as usual and, in case of necessity, you will be allowed to postpone your services for all 2020 or 2021 season.
Eventually peculiar needs will be evaluated according to your necessities**.
How can I use the SAFE TRAVEL vouchers?
• IF YOU HAVE A RESERVATION WITH US AND YOU’RE UNABLE TO TRAVEL, CONTACT US!
We will give you a voucher that can be used for portpone your reservation and to book the same service (or a different one) in another moment, according to you needs!**
• IF YOU WOULD LIKE TO BOOK A TOUR WITH US WE ARE HERE TO HELP YOU!
Arrange the travel of your dreams with us!
Choose the regular tour you prefer, with departure from Rome and Milan! Add some pre or post tour service as hotel, transfer, guided tours, excursions or anything else you want!
In case you will not be allowed to enjoy the travel, we will postpone your reservation for any other moment in 2020 or 2021, according to your needs!**
SPECIAL BOOKING PROGRAM “SAFE TRAVEL”
*Any final payments or deposits for an already booked service will be included in the voucher that the customer will receive and will be actively transferred for the service in the future booking.
At the moment of the creation of the voucher, Europeando will immediately communicate to the customer any eventually price differences (due to presumed surcharges for different periods or hypothetical minimum variations in the price list 2021) that needs to be paid to confirm the reservation, according to our standard procedure.
** In case of impossibility to enjoy the service originally booked, Europeando will proprely communicate to the customer any alternative available for the required period.